Customer Survey

Dear Customer,
Help us enhance our performance and customer experience by sharing your feedback through the following short questionnaire:

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Do you carefully read contracts and documents before signing them?
Did the employee give you the opportunity to read the financing contracts and review them?
Did the employee explain to you the contents of the papers, statements and documents you signed?
Did you sign a blank paper/contract?
Did a sales or branch employee explain the mechanism and steps regarding the product?
Did you have any prior information about the processing of the product according to Sharia’a law before applying for financing from the Bank?
How would you evaluate the employee’s knowledge of the products and its process?
How satisfied are you with the Bank’s Sharia’a transactions?
What is your reason for choosing Bahrain Islamic Bank?
Have you consulted Sharia’a specialists before coming to the Bank?
How would you evaluate the extent of your knowledge on Islamic banking transactions?
How convinced are you with Islamic banks and their transactions?
Have you ever viewed the Bank’s Sharia’a publications and educational workshops?